Contact Information
How to Reach Us
Office Address
ERF 4352, Business Unit No. 30
MSME Park, Mondesa
Swakopmund, Namibia
Website
www.fwcashnet.comOffice Hours
Mon – Fri
08:00 – 16:00
Saturday
08:30 – 12:30
Ms Josephine Hilohamba (Principal Officer) is available during office hours.
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Frequently Asked Questions
Who qualifies for a loan?
You qualify if you are a Namibian citizen or permanent resident, 18+ years old, formally employed with regular income, hold a valid Namibian bank account, and are not over-indebted.
How much can I borrow?
We offer loans from N$500 to N$32,000. The amount approved depends on your income and affordability. Use our calculator on the home page to see exact repayment amounts.
What is the loan term?
All loans are 30-day payday loans. Repayment is due 30 days from disbursement, ideally aligned with your salary date.
What are the exact fees?
Exactly: (1) 30% interest on principal, (2) 1.03% NAMFISA levy on principal, (3) N$5 fixed duty stamp. If you choose E-Wallet disbursement, an additional N$20 per N$500 sent applies. No other fees whatsoever.
What documents do I need?
National ID or Passport, latest HR Stamped Payslip, 3 months' bank statements, valid bank account details, and the completed Loan Agreement Form (downloadable from our Apply page).
How long does approval take?
We aim to review complete applications quickly. Submitting all documents at once greatly speeds up the process. Many clients receive a decision the same day.
Can I apply via WhatsApp?
Yes! Send your completed Loan Agreement Form and supporting documents to +264 81 749 3957 on WhatsApp. This is one of our fastest application channels.
How do I receive my money?
Once approved and documentation is complete, funds are transferred by EFT directly to your Namibian bank account (no fee), or via E-Wallet / Mobile Money (N$20 per N$500 fee applies). You choose your preferred method on the application form.
What if I cannot repay on time?
Contact us immediately if you foresee difficulty. Open communication is always better. Late repayments may attract additional charges per your Loan Agreement.
Are you a legitimate, registered lender?
Yes. Fresh Wind Cashnet Finance CC is fully licensed under NAMFISA, Reg No. 25/11/1358. You can verify this registration directly with NAMFISA.
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