Privacy Policy – Fresh Wind Cashnet Finance CC

Fresh Wind Cashnet Finance CC is committed to protecting your personal information. This policy explains how we collect, use, store and protect data you provide when applying for a loan or using our services at www.fwcashnet.com.

1. Who We Are

Fresh Wind Cashnet Finance CC, NAMFISA Reg No. 25/11/1358. Address: ERF 4352, Unit 30, MSME Park, Mondesa, Swakopmund, Namibia.

2. Information We Collect

Full name, date of birth, National ID or Passport number
Residential address and contact details
Employment and income information
Bank account details and bank statements
Payslips and supporting documents submitted during application

3. How We Use Your Information

To assess your loan application and determine affordability
To verify your identity and prevent fraud
To process and manage your loan account
To communicate with you regarding your application and loan
To comply with NAMFISA regulatory obligations

4. Sharing of Information

We do not sell or share your personal information for marketing. We may share only: with NAMFISA as required by law; with credit bureaus for credit reporting; with legal counsel in the event of default; or when required by a valid court order.

5. Data Security

All data is stored securely with appropriate access controls. Paper documents are kept in locked facilities. Only authorised personnel have access to your information.

6. Your Rights

You may request access to, correction of, or deletion of your personal data (where permitted by law) by contacting us at info@fwcashnet.com.

7. WhatsApp Communications

If you submit documents via WhatsApp, please note that WhatsApp is a third-party platform with its own privacy policy. We recommend reviewing WhatsApp's policy independently.

8. Contact

Email: info@fwcashnet.com | Website: www.fwcashnet.com | Managing Director: Ms Julia Angula

Effective: January 2026 | Company: Fresh Wind Cashnet Finance CC | NAMFISA Reg No: 25/11/1358